Privacy Policy

Ace AutoHub- Privacy policy

Effective Date: 13th July 2026

1. Introduction

At Ace AutoHub, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with our services.

By using our website, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

🔹 Personal Information

* Full Name

* Phone Number (WhatsApp)

* Email Address

*Picture of the part

* Vehicle Details (Make, Model, Year, Engine Type, VIN/ Chassis number)

* Delivery Address

🔹 Technical Information

* IP address

* Browser type

* Device information

* Website usage data (cookies, analytics)

3. How We Use Your Information

We use your information to:

* Verify vehicle compatibility (fitment verification)

* Process inquiries and orders

* Provide quotations and product availability

* Communicate via WhatsApp, phone, or email

* Improve our services and website experience

* Prevent fraud and incorrect orders

Important:

Your vehicle details are collected specifically to ensure the correct parts are supplied and to avoid costly ordering mistakes.

4. Sharing of Information

We do not sell or rent your personal data.

We may share your information only with:

* Logistics and delivery partners

* Payment processing providers

* Internal staff for order fulfillment

* Legal authorities if required by law

All third parties are required to handle your data securely.

5. Data Protection & Security

We implement appropriate security measures to protect your information, including:

* Secure data storage

* Restricted internal access

* Encrypted communication where applicable

However, no system is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking

Our website may use cookies to:

* Enhance user experience

* Analyze traffic and behavior

* Improve website performance

You can disable cookies through your browser settings.

7. Data Retention

We retain your information only as long as necessary to:

* Fulfill orders

* Provide customer support

* Comply with legal obligations

8. Your Rights

You have the right to:

* Request access to your data

* Request correction of inaccurate information

* Request deletion (where applicable)

* Withdraw consent for communication

To exercise your rights, contact us directly.

9. Third-Party Links

Our website may contain links to third-party platforms (e.g. WhatsApp).

We are not responsible for their privacy practices.

10. Changes to This Policy

Ace AutoHub reserves the right to update this Privacy Policy at any time.

Updates will be posted on this page.